Course Details: Solution Overview (Introduction): Overview of SAP ERP and SAP CRM Introduction to SAP CRM Overview of CRM 2007 Architecture Channel of CRM CRM Application Role in my SAP CRM SAP CRM Web User Interface (WEB UI) Architecture of WEB UI UI Concept & UI Component Concept Navigation Bar & Business Roles UI Configuration Personalization Additional Features in Web UI Page 1 (CR100)-- Base Customization/Master Data (SAP CRM7.0 & SAP ECC 6.0) CRM Business Partner (BP) Creation of BP on Category Basic setting on Field grouping & No ranges BP Relationships BP Roles Mapping BP Classification & Account Group from R3 CRM Organizational Management Fundamentals of SAP CRM Org Structure Organizational Data determination Mapping Org Model & Enterprise Structure from R3 CRM Territory Management Hierarchy Levels, Hierarchy ID Assign employee to Hierarchy Product Master CRM Product Types Creation of Hierarchies & Categories Creation of Attributes & Set Types Mapping Product Master & Material Master from R3 CRM Transaction Processing Transaction Processing for Enquiry, Quotation & Order Customization of Transaction Types Assignment of Item Category Determination Mapping Transaction Types & Sales doc Processing from R3 CRM Activity Management Business Activity / Task Activity Monitor Partner Processing Partner determination Procedure Action Profile Pricing Fundamental (SAP CRM) Configuration setting for Pricing Procedure Pricing fundamentals (ECC 6.0) Condition technique and pricing procedure determination (ECC 6.0) CRM Billing CRM Billing Fundamental (ECC 6.0) CR300 --- CRM SALES The Sales cycle Opportunity Management Copying control Process in Quotation and Order Management Quotation Management Order Management Special Functions in Quotation and Order Management Visit Planning Contract Management Status Management Transactions processing Partner processing Mapping Sales Transaction between SAP ERP ? SAP CRM CR600 --- CRM MARKETING Overview on SAP CRM Sales Marketing planning & Campaign management Marketing Calendar Marketing Analytics Segmentation of business partners Segment builder tool Personalized mail forms External list management Product Proposal Lead Management CR700 --- CRM SERVICES Overview of CRM Service Installed Base Management and Individual Objects Service Agreements and Service Contracts Service Plans Service Order Management Product Service Letters Complaints and Returns Management Warranty Claim Services Case Management Mapping Transaction from R3 ? CRM CR500 --- CRM MIDDLEWARE CRM Middleware Overview Concepts of Middleware Administration Console Adapter Objects Initial Load, Delta Load BDocs and types of BDocs BDoc Modeler Data exchange between R/3 backend Monitoring and Error handling WORKSHOP (Project Orientation Training) Overview of Solution Manager ASAP Methodology Project Orientation – Business Blue Print Resume Preparation
RIZE Trainings offers wide range of courses belonging to business, IT, students, developers, data and working professionals, freshers etc; We regulate training about your expected courses and help you to advance your career. RIZE come up with numerous courses and offer training throughout the world like France, United states, China, India, Singapore, Germany, Australia, Canada etc; by using interface like webex and GoToMeeting.
RIZE trainers assist in developing Real time experience of the required course and also improving interview skills, knowledge, communication, content of the course, innovative project ideas, future scope etc,. This makes our students are becoming future experts and working as professionals in top rated companies.
The course begins in a few days, and I still do not have my login information. What do I do? Once your registration for a course is completed, we will send activation link to start your sessions. What happens if I miss my training date, do I have any options? In case you miss training date, we will send recorded sessions to you. Otherwise, we assign for next live batch. How does the online training work? All of our online courses are live instructor led online courses. You will have the ability to interact directly with the trainer. Once registered for a class you will receive detailed instructions on how to access your class. How do I receive the course materials? You receive a link to download the course materials when you register. Our trainers assist you in your assessments, case studies, sample projects, interview skills etc; Will I be able to view the sessions again at a later time? Yes, We provide recorded sessions. Who are your trainers? All our trainers are working professionals from the Industry and have at least 10-12 yrs of relevant experience in various domains. They are subject matter experts. So that participants get a great learning experience. Can I get the same in-class experience at home or work? Yes. You can attend courses anywhere that has an Internet connection. If you choose to participate from your home or workplace, you must validate your own equipment to ensure it meets the required specifications. What should I bring to class? You need to have your course materials, Internet, computer headset and the Link to your Rizetrainings classroom e-mail, which contains the link and LOGIN credentials you need to take your course. Where can I get more information? If you need more information, please call us at +91-879 000 6753 or send mail to firstname.lastname@example.org . Rize Trainings Advisors will be happy to assist you. Do you offer placements? We help our customers for preparing their resumes, work on sample live projects and provide assistance for interview preparation. We don't offer any placements however if you go through the course diligently and complete the project you will have a very good hands on experience to work on a Live project. What happens if I have technical problems during my class? If you have technical difficulties, you call us at +91-879 000 6753 . Our support team will resolve any issues you might encounter.