ITIL Online Training

Key Features of ITIL

  • ITIL Foundation Certification Training
  • Service Strategy
  • Service Design

What you will learn ITIL

  • Certified and expert teachers
  • Extensive doumentation provided
  • Became an exepert few days

Course Details:
ITIL Foundation Certification Training
Service Manage Lifecycle:-
.Principles of Service management
.The Processes
.The ITIL Service Lifecycle

Service Strategy:-
Introduction to Service Strategy
Key Concepts of Service Strategy
Service Strategy Processes
*demand management
*Service Portfolio Management
*Financial Management
*Business Relationship Management

Service Design:-
.Introduction to Service Design
.Key Concepts of service Design
.Service Design Processes
*Service Catalogue Management
*Service Level Management
*Supplier Management
*Capacity Management
*Availability Management
*IT Service Continuity management
*Information Security Management
*Design Co-ordination

Service Transition:-
.Introduction to Service Transition
.Key Principles & Models of Service Transition
.Service Transition Processes
*Transition, Planning and Support
*Change Management
*Service Asset and Configuration Management
*Release and Deployment management – Knowledge Management

Service Operations:-
.Introduction to Service Operations
.Service Operations Processes
*Event Management
*Problem Management
*Request Fulfillment
*Access Management
.Service Operations Functions

Continual Service Improvement:-
.Introduction to Continual Service Improvement
.Key Principles and Models of Continual Service Improvement

RIZE Trainings offers wide range of courses belonging to business, IT, students, developers, data and working professionals, freshers etc; We regulate training about your expected courses and help you to advance your career. RIZE come up with numerous courses and offer training throughout the world like France, United states, China, India, Singapore, Germany, Australia, Canada etc; by using interface like webex and GoToMeeting.

RIZE trainers assist in developing Real time experience of the required course and also improving interview skills, knowledge, communication, content of the course, innovative project ideas, future scope etc,. This makes our students are becoming future experts and working as professionals in top rated companies.

The course begins in a few days, and I still do not have my login information. What do I do?
Once your registration for a course is completed, we will send activation link to start your sessions.

What happens if I miss my training date, do I have any options?
In case you miss training date, we will send recorded sessions to you. Otherwise, we assign for next live batch.

How does the online training work?
All of our online courses are live instructor led online courses. You will have the ability to interact directly with the trainer. Once registered for a class you will receive detailed instructions on how to access your class.

How do I receive the course materials?
You receive a link to download the course materials when you register. Our trainers assist you in your assessments, case studies, sample projects, interview skills etc;

Will I be able to view the sessions again at a later time?
Yes, We provide recorded sessions.

Who are your trainers?
All our trainers are working professionals from the Industry and have at least 10-12 yrs of relevant experience in various domains. They are subject matter experts. So that participants get a great learning experience.

Can I get the same in-class experience at home or work?
Yes. You can attend courses anywhere that has an Internet connection. If you choose to participate from your home or workplace, you must validate your own equipment to ensure it meets the required specifications.

What should I bring to class?
You need to have your course materials, Internet, computer headset and the Link to your Rizetrainings classroom e-mail, which contains the link and LOGIN credentials you need to take your course.

Where can I get more information?
If you need more information, please call us at +91-970 39 767 53 or send mail to contact@rizetrainings.com . Rize Trainings Advisors will be happy to assist you.

Do you offer placements?
We help our customers for preparing their resumes, work on sample live projects and provide assistance for interview preparation. We don't offer any placements however if you go through the course diligently and complete the project you will have a very good hands on experience to work on a Live project.

What happens if I have technical problems during my class?
If you have technical difficulties, you call us at +91-970 39 767 53 . Our support team will resolve any issues you might encounter.

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